Legal Docs

New Driver Promotion

New drivers are eligible for a $500 bonus after they complete 150 rides. Eligible drivers must fulfill all of the following requirements:

  • Get approved as a Spot A Ride driver within 30 days of their original application date.
  • Give 150 rides within 30 days of being approved, This varies from city to city. Because we are a new company and must build our clientel we will notify drivers of the start date of their ride tracking.
  • Approval date is the date that the driver receives his approval email
  • Driver is responsible for reporting qualifying data (completion of total trips) which will be verified by Spot A Ride. If Data is not reported within 7 days of the end of your promotion. Driver forfeits $500 Sign Up Bonus for first time drivers.

Additional Terms

Please note that the following terms apply, and are subject to change:

  • Eligible drivers cannot also receive a referral bonus or another type of promotion.
  • Spot A Ride driver eligibility and approval is determined at the sole discretion of Spot A Ride, and is not guaranteed.
  • The duration of the application review process may vary.
  • Participation in this promotion is subject to Spot A Ride’s terms of service.
  • This promotion runs for a limited time only and may be suspended or ended at any time in Spot A Ride’s discretion. The amount of the bonus varies by market and time of application and may be changed prospectively in Spot A Ride’s discretion.
  • Only the first 1,000 applicants to apply for this promotion will be eligible.
  • The bonus amount is determined by the time and market.. The amount above reflects current bonus and may have been different at the time of your application.
  • Bonuses for qualifying applicants will be paid one to two weeks of successful completion of the requirements.
  • No more than two rides given to the same passenger will count toward the ride requirement.
  • If an applicant has an existing application, they're only eligible for a referral amount, if any, associated with that original application, and they aren't eligible for other referral amounts.
  • You must accept 90% of your trips to qualify

 

WALLETS

  • Driver Wallets are used to hold referal cash and/or bonus cash.  Please do not attempt to pay yourself. This is not an option!
  • Rider Wallets are used to add money that will be used as a payment option on future trips.  Parents or Friends may add to your wallet balance.  This is non-refundable.  When you request a ride, the amount of the ride will be deducted from your wallet first.  If there is not sufficient funds within your wallet, your card on file will be charged the remaining amount of your fare.  

ACCESSIBILITY CERTIFICATION

Last Updated: August 1, 2017

The www.spotaride.com website is monitored and tested regularly by internal resources and by AudioEye, Inc., a 3rd-Party provider of Web Accessibility testing and monitoring. The AudioEye certification process involves automatic and manual testing with the goal of meeting Web ContentAccessibility Guidelines (WCAG) 2.0 Level AA Standards.

AudioEye certifies that the website is enhanced and optimized to meet the WCAG 2.0 Level AA Success Criteria. This ongoing process includes regular releases that improve access and usability for site visitors. www.spotaride.com designers and developers are actively making progress in pursuit of achieving full conformance to the WCAG 2.0 Level AA standard.

Have a usability issue? Please provide your feedback to spotaride@spotaride.com.

This website has been tested using a variety of assistive technologies. We recommend using the following web browser / screen reader combinations for an optimized experience:

For Windows users: JAWS or NVDA and FireFox
For Mac users: VoiceOver and Safari or Chrome
For mobile users: VoiceOver with iOS or Talkback with Android

Partial Conformance Notification:
Specific sections of this website are still undergoing accessibility testing and optimization, and may not fully conform with WCAG Level AA Standards. If you encounter issues when accessing these or other areas of our website, please provide your feedback at spotaride@spotaride.com.

Third Party Websites:
This website makes use of different 3rd party websites such as Google Maps and Twitter to provide utility and spread news and information about Spot A Ride. These sites, which are not controlled by Spot A Ride, may present challenges for individuals with disabilities that we are not able to control or remedy. Please know that these sites are not used as the sole source of (or sole vehicle for communicating) important information.

ANDROID APP PERMISSION

Calendar

Read your Calendar

We use this permission if you decide to integrate shortcuts in the Spot A Ride app to your scheduled calendar events. If you opt in, the app will be able to access the calendar on your phone and we'll create shortcuts in the app so you no longer have to paste addresses from your calendar app as your destination. Your calendar data shared with Spot A Ride may include event title, timing of the event, location information about the event, event descriptions and number of attendees. All the calendar information will be stored on our servers and synced from your phone. Spot A Ride will not share your calendar with anyone else or reach out to any event invitees of your contacts on your behalf without your permission.

If you opt out of this permission, we will delete all calendar data from this phone associated with your account. To proactively delete all your calendar data from Spot A Ride’s servers, in the Spot A Ride App, go to Settings, Calendar Events, and tap “Clear my calendar data from Spot A Ride”.

Other

Use accounts on device

This permission generates Google Cloud Messaging (GCM) tokens associated with a user's account. As with all GCM implementations, the token is sent to Spot A Ride's servers so that notifications can be sent to you.

Read Google service configuration**

This permission is required by Google Play Services — which provides core Google API functionality to Android applications — to allow your app to make use of Google web-based services ..

**Google doesn't explicitly provide documentation for this permission, but the above link will refer you to the relevant documentation around using the Google Maps Android API.

Modify system setting

Spot A Ride's mapping libraries use this permission to optimize the data used to display their maps.

Full network access

This permission is required to access the internet, including communicating with Spot A Ride's servers, connecting with third-party services, and downloading map data.

Control vibration

This permission allows the Spot A Ride app to vibrate your phone when something important happens, e.g. when you receive a notification that your driver has arrived.

prevent device from sleeping

This permission wakes your phone up when a notification is received.

use network connections

This permission is used by Spot A Ride to notify you when a network connection is unavailable.


IOS App Permissions

When you use Spot A Ride on your iOS device as a rider, you'll see contextual dialogs asking you to approve certain permissions that the app requests.Allowing these permissions will ensure you have the best possible experience with Spot A Ride, but you will have the choice to opt out of each iOS permission on an individual basis. You can edit your Spot A Ride permissions anytime by going into the Settings app on your device.

Location Services

You will see this dialog during the registration process. If you opt in, the app will collect and send precise location data to Spot A Ride servers. We use that data to personalize your experience; To display trip history in your receipts; To facilitate driver selection and pickup; To determine what products, promotions, and surveys are relevant to you; To use for analytics purposes at an aggregated level; And to customize and improve the location-based services we provide. In addition to GPS, we may use other methods to determine if you are able to locate Location Services, including wifi signals.We may cache your recent locations on the device to speed up the launch process, but we will not store the history of your location to persistent memory on the device.

If you opt out, you can still use Spot A Ride, but you'll have to manually enter your pickup address every time before you can see what options are available in your city.

Contacts - You'll see this permission the first time you use a feature in the app that has the ability to use contact information, for example when you refer a friend to Spot A Ride. If you opt in, the app will be able to access the contacts on your phone and we'll create an address book in the app that you can use for a number of social features, like splitting fares, sharing ETAs, and inviting friends to Join Spot A Ride. We will also use the information to make recommendations for you and other users and to customize your experience in using Spot A Ride services. All the information will be stored on our servers and synced from your phone. Spot A Ride will not share your contacts with anyone else or reach out to any of your contacts on your behalf without your permission.

Push Notifications - You will see this dialog once you have completed the registration process with Spot A Ride but before you request your first ride. If you opt in, Apple Push Notification Service generates a unique token for your device and passes it to Spot A Ride; This device token is then sent to Spot A Ride Servers and stored so that Push Notification can be sent to you. If you opt out of Push Notifications, you'll receive updates about your trip by text message (these communications are not optional). Note that if you initially tapped Do not Allow, the only way to opt into Push Notifications from Spot A Ride is to update your preferences in your phone's Settings app.

Camera - You'll see this dialog when you add a photo to your Spot A Ride profile (and select "Take New" instead of "Choose Existing") You can still add an existing photo to your user profile by granting access to your Photos (see below).

Photos - You will see this dialog when you try to add an existing photo to your Spot A Ride user profile. If you do not allow the app to access photos, you can still select to take a new photo for your Spot A Ride user profile by allowing the Spot A Ride app to access your phone's camera.

California TNC

August 01, 2017

Some trips requested through Spot A Ride application in California are Transportation Network Company (TNC) trips. TNCs facilitate rides between passengers and private drivers using their own personal vehicles. Each TNC is required to maintain an insurance policy providing a minimum of $1,000,000 (one million dollars) per-incident coverage for incidents involving vehicles and drivers while they are providing TNC services.

If you have any issues on a TNC trip, you can email driver@spotaride.com or visit www.spotaride.com. 

COOKIE STATEMENT (GLOBAL)

Effective Date: August 01, 2017

We and our affiliates, third parties, and other partners use cookies and other identification technologies on our websites, mobile applications, electronic communications, advertisements, and other online services (collectively, the "Services") for a number of purposes, including: authenticating users, remembering user preferences and settings, determining the popularity of content, delivering and measuring the effectiveness of advertising campaigns, analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our Services. You can read more here about the types of cookies we use, why we use them, and how you can exercise your choices.

Cookies Overview

Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements. There are different types of cookies. Cookies served by the entity that operates the domain you are visiting are called “first party cookies.” So cookies served by Spot A Ride while you are on www.spotaride.com are first party cookies. Cookies served by companies that are not operating the domain you’re visiting are called “third party cookies.” So, we may allow Google to set a cookie on your browser while you visit www.spotaride.com, and that would be a third party cookie. Cookies may also endure for different periods of time. “Session Cookies” only last only as long as your browser is open. These are deleted automatically once you close your browser. Other cookies are “persistent cookies” meaning that they survive after your browser is closed. For example, they may recognize your device when you re-open your browser and browse the internet again.

Other Identification Technologies

We call this a Cookie Statement, but the statement addresses cookies and other identification technologies we may use or permit on our Services. “Pixel tags” (also called beacons or pixels) are small blocks of code installed on (or called by) a webpage, app, or advertisement which can retrieve certain information about your device and browser, including for example: device type, operating system, browser type and version, website visited, time of visit, referring website, IP address, and other similar information, including the small text file (the cookie) that uniquely identifies the device. Pixels provide the means by which third parties can set and read browser cookies from a domain that they do not themselves operate and collect information about visitors to that domain, typically with the permission of the domain owner. “Local storage” refers generally to other places on a browser or device where information can be stored by websites, ads, or third parties (such as HTML5 local storage and browser cache). “Software Development Kits” (also called SDKs) function like pixels and cookies, but operate in the mobile app context where pixels and cookies cannot always function. The primary app developer can install pieces of code (the SDK) from partners in the app, and thereby allow the partner to collect certain information about user interaction with the app and information about the user device and network information.

Your Choices

You have the right to choose whether or not to accept cookies. However, they are an important part of how our Services work, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality of the Services.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. To do so, please follow the instructions provided by your browser which are usually located within the "Help" or “Preferences” menu. Some third parties also provide the ability to refuse their cookies directly by clicking on an opt-out link, and we have indicated where this is possible in the table above.

Removing or rejecting browser cookies does not necessarily affect third-party flash cookies which may be used by us or our partners in connection with our Services.

SPOT A RIDE EVENTS - Terms And Conditions

Last Updated: August 20, 2017

These terms and conditions (“Terms”) govern the purchase, distribution, redemption and use of Spot A Ride Events guest passes. Spot A Ride guest passes are promotion codes offered by Spot A Ride Technologies, Inc. (“Spot A Ride”) that allow an individual with an active Spot A Ride account to obtain rides and other services via the Spot A Ride platform (an “ Spot A Ride Guest Pass”) up to the amount of the applicable Spot A Ride Guest Pass value, subject to the requirements and limitations set forth below. A person who purchases Spot A Ride guest passes is referred to in these Terms as the “Purchaser” and a person who receives and/or redeems Spot A Ride Guest Passes is referred to in these Terms as the "Recipient." Purchaser agrees to be bound by these Terms and the (“Standard Terms”) and the (“Privacy Policy”), which are incorporated herein by reference. These terms are subject to change at any time in Spot A Ride's discretion.

PURCHASE OF SPOT A RIDE GUEST PASSES

  1. A Purchaser is required to assign a maximum redemption value per ride or other single Spot A Ride platform transaction (each an “ Spot A Ride Platform Transaction”) (not to exceed $50.00 USD per Spot A Ride Platform Transaction) for each Spot A Ride Guest Pass and to assign a maximum number of Spot A Ride Platform Transactions that can be performed using each Spot A Ride Guest Pass (not to exceed 10 single Platform Transactions). A Purchaser is also required to set an expiration date for the Spot A Ride Guest Passes ordered. Such expiration date can be no longer than 7 days following the date of a Guest Pass order.
  2. Purchaser must have an active Spot A Ride account with at least one (1) valid payment method on file to order and purchase any Spot A Ride Guest Passes and for Spot A Ride Guest Passes to be redeemed. Spot A Ride may suspend or deactivate any or all Spot A Ride Guest Passes ordered with a payment method on file if it determines in its sole discretion that such payment method is fraudulent, expired, cancelled, not valid or unable to access funds at least equal to the aggregate maximum potential value of all Spot A Ride Guest Passes ordered by Purchaser. Spot A Ride may also deactivate or suspend use of Spot A Ride Guest Passes at its sole discretion. Purchaser may not purchase in any single day Spot A Ride Guest Passes with an aggregate potential value of more than $10,000.00 USD. Spot A Ride may change these limits or apply other limits to individual purchases and redemptions of Spot A Ride Guest Passes in its discretion, and as permitted by law.
  3. Upon submission of Purchaser's order to purchase Spot A Ride Guest Passes, Spot A Ride will determine the aggregate maximum potential value of all Spot A Ride Guest Passes ordered in such transaction (“Aggregate Maximum Value”) and will seek an authorization from the issuer of Purchaser's chosen payment method for up to 100% of the Aggregate Maximum Value. Spot A Ride will not charge Purchaser for the Aggregate Maximum Value at the time of such Spot A Ride Guest Pass order and Purchaser acknowledges that no prepaid value exists with respect to Spot A Ride Guest Passes. By submitting an order for Spot A Ride Spot A Ride Guest Passes, however, Purchaser agrees to pay Spot A Ride up to the Aggregate Maximum Value of the Spot A Ride Guest Passes immediately following the end of the validity period for the ordered Spot A Ride Guest Passes.
  4. Upon Purchaser's submission of the Spot A Ride Guest Pass order transaction, Spot A Ride will charge Purchaser a 2.5% non-refundable service fee on the Aggregate Maximum Value of the Spot A Ride Guest Passes ordered. Such service fee is entirely non-refundable, regardless of whether such Spot A Ride Guest Passes are redeemed.
  5. Upon Purchaser's completion of the order, the number of Spot A Ride Guest Passes selected by Purchaser will be emailed to the email address specified in Purchaser's Spot A Ride account. Spot A Ride Guest Passes are only available in this format.
  6. Following the expiration date and time for any Spot A Ride Guest Passes or Spot A Ride's election to suspend and/or deactivate further use of any Spot A Ride Guest Passes, Spot A Ride will charge the payment method associated with Purchaser's Spot A Ride account for the total Spot A Ride Guest Pass value actually redeemed and used by Recipients of such expired Guest Passes.

REDEMPTION OF SPOT A RIDE GUEST PASSES

  1. Recipient must have an active account with Spot A Ride with at least one (1) valid payment method on file and must redeem the Spot A Ride Guest Pass code in the Spot A Ride app.to activate such Spot A Ride Guest Pass for the Recipient's Spot A Ride account.
  2. Spot A Ride Guest Passes may not be redeemed for use with the Spot A Ride's product.
  3. Spot A Ride Guest Passes cannot be redeemed for goods or services outside of the Spot A Ride platform.
  4. Once redeemed by the Recipient, Spot A Ride Guest Pass value is not transferrable to other Spot A Ride accounts or users.
  5. Spot A Ride Guest Passes cannot be redeemed for cash, except as required by law.
  6. Recipients and Purchaser will not receive any value or credit for any unused portions of Spot A Ride Guest Passes.
  7. All Spot A Ride Guest Pass values will expire and be unavailable immediately following the end date and time selected by the Purchaser for each applicable Spot A Ride Guest Pass. If any Spot A Ride Guest Pass promotion codes have not been redeemed within the time specified by the Purchaser for each applicable Spot A Ride Guest Pass, the Spot A Ride Guest Pass promotion codes will expire and no longer be redeemable.
  8. Currently, the Spot A Ride Guest Pass program is only for purchase and redemption in the United States.

PAYMENT WITH SPOT A RIDE GUEST PASSES

  1. When an Spot A Ride Guest Pass promotion code is redeemed by a Recipient, Spot A Ride will charge all Qualifying Platform Transactions requested via the Recipient's Spot A Ride account to Purchaser's Spot A Ride account, up to the maximum value per transaction (e.g., a ride) selected by Purchaser. A “Qualifying Platform Transaction” means a transaction requested by a Recipient (up to the number of transactions per Spot A Ride Guest Pass selected by Purchaser) that is completed within the validity period selected by Purchaser.
  2. If a fare exceeds the Spot A Ride Guest Pass value for an individual transaction, the balance will be charged to a payment method on file with the Recipient's Spot A Ride account.
  3. Spot A Ride Guest Pass value will be applied to fares billed in the corresponding currency. Example: Spot A Ride promotion code value in USD will only be applied to fares billed in USD.
  4. Fare adjustments on transactions paid for with Spot A Ride Guest Passes will be issued as Spot A Ride credit to the Recipient, but the Purchaser will still be charged the full original fee associated with the Qualifying Platform Transaction. In no event will Purchaser receive Spot A Ride credit for transactions paid for with Spot A Ride Guest Passes.

SPOT A RIDE GUEST PASS USAGE

  1. Unless otherwise agreed by Spot A Ride, Spot A Ride guest passes and the resulting promotion codes may be used for personal purposes only, and may not be resold or used in connection with any marketing, advertising, promotional or commercial activities, including, without limitation, via websites, Internet advertisements, email, telemarketing, direct mail, newspaper and magazine advertisements, and radio and television broadcasts.
  2. Purchaser is responsible for lost, stolen, or misused Spot A Ride Guest Passes unless otherwise required by law.
  3. Spot A Ride reserves the right to close accounts, adjust balances and/or request alternative forms of payment if an Spot A Ride Guest Pass promotion code is fraudulently obtained or used.

Spot A Ride may cease offering the Spot A Ride Guest Pass program at any time and for any reason.


Spot A Ride Firearms Prohibition Policy

Our goal is to ensure that everyone has a safe and reliable ride. That's why Spot A Ride prohibits riders and drivers from carrying firearms of any kind in a vehicle while using our app.*

Anyone who violates this policy may lose access to Spot A Ride.

Spot A Ride Non-Discrimination Policy

Spot A Ride seeks to ensure that safe, reliable, and high-quality transportation options are available to everyone. Spot A Ride and its affiliates therefore prohibit discrimination against riders or drivers based on race, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under applicable federal or state law. Such discrimination includes, but is not limited to, refusing to provide or accept services based on any of these characteristics. Any rider or driver found to have violated this prohibition will lose access to the Spot A Ride platform.


Promotion Terms and Conditions (US)

Last Updated: August 1, 2017

1. Incorporation.

These Promotion Terms and Conditions (“Promotion Terms”) are expressly incorporated into and made a part of the Promotion Agreement Cover Sheet (“Cover Sheet”) (the Cover Sheet and Promotion Terms, collectively, the “Agreement”).

2. Term and Termination.

The Agreement shall commence on the Effective Date and shall continue until the Promotion End Date specified on the Cover Sheet (the “Term”), unless earlier terminated as provided herein. Except as may be expressly agreed in the Cover Sheet, Spot A Ride may terminate the Agreement immediately in its entirety at any time, with or without cause, by giving Company prior written notice of termination. Company may terminate the Agreement in its entirety upon Spot A Ride’s material breach of the Agreement if such breach has not been cured within thirty (30) days’ after Company’s written notice thereof to Spot A Ride. Accrued and outstanding payment obligations, Sections 1, 3, 5.2, 6 and 8–13, and the last sentence of this Section 2 shall survive the expiration or termination of the Agreement.

3. Fees and Payment.

Fees to be paid by one party to the other party in connection with the Agreement, if any, are set forth on the Cover Sheet (“Fees”). All Fees are due within forty-five (45) days from receipt of an undisputed invoice sent to the party’s address identified on the Cover Sheet, and shall be paid in U.S. Dollars. The owing party shall be responsible for any sales, use or value-added taxes imposed by any taxing authority with respect to the Fees payable hereunder, provided that an owing party shall not be liable for any taxes related to the income of the other party. Except as may be expressly agreed in the Cover Sheet, each party shall be responsible for its costs and expenses associated with its performance under the Agreement.

4. Intellectual Property.

4.1 License to Marks; Restrictions.

The term “Marks” shall mean the trademarks, service marks, trade names, logos, slogans and other identifying symbols and indicia of a party (“Licensor”). Each party hereby grants to the other party (“Licensee”), solely during the Term, a limited, royalty-free, non-exclusive, non-transferable, non-assignable (except as set forth in Section 12) license, without the right to sublicense, to use and display the Licensor’s Marks solely for the purpose of the Promotion. All use of a Licensor’s Marks by Licensee will be in the form and format approved by Licensor, and Licensee will not otherwise use or modify Licensor’s Marks without Licensor’s prior written consent. All goodwill related to Licensee’s use of Licensor’s Marks shall inure solely to the benefit of Licensor. Marks will at all times remain the exclusive property of the respective Licensor. Except as expressly set forth herein, Licensor does not, and shall not be deemed to, grant Licensee any license or rights under any intellectual property or other proprietary rights. All rights not granted herein are expressly reserved by Licensor.

4.2 No Development.

EACH PARTY ACKNOWLEDGES AND AGREES THAT THERE SHALL BE NO DEVELOPMENT OF TECHNOLOGY, CONTENT, MEDIA OR OTHER INTELLECTUAL PROPERTY BY EITHER PARTY FOR THE OTHER PARTY PURSUANT TO THIS AGREEMENT. Any development activities relating to any technology, content, media or other intellectual property must be the subject of a separate written agreement between Spot A Ride and Company prior to the commencement of any such activities.

5. Confidentiality.

5.1 Definition.

The term “Confidential Information” shall mean any confidential or proprietary business, technical or financial information or materials of a party (“Disclosing Party”) provided to the other party (“Receiving Party”) in connection with the Agreement, whether orally or in physical form, and shall include the terms of the Agreement. However, Confidential Information shall not include information (a) previously known by Receiving Party without an obligation of confidentiality, (b) acquired by Receiving Party from a third party which was not, to Receiving Party's knowledge, under an obligation of confidentiality, (c) that is or becomes publicly available through no fault of Receiving Party, or (d) that Disclosing Party gave written permission to Receiving Party to disclose, but only to the extent of such permitted disclosure.

5.2 Requirements.

Except as required by applicable law, each Receiving Party agrees that (a) it will use Confidential Information of Disclosing Party solely for the purpose of the Agreement and (b) it will not disclose the Confidential Information of the Disclosing Party to any third party other than the Receiving Party's employees or agents, on a need-to-know basis, who are bound by obligations of nondisclosure and restricted use at least as strict as those contained herein, provided that Receiving Party remains liable for any breach of the confidentiality provisions of the Agreement by its employees or agents. The Receiving Party will protect the Confidential Information of the Disclosing Party in the same manner that it protects the confidentiality of its own proprietary and confidential information, but in no event using less than a reasonable standard of care. In the event Receiving Party receives a subpoena or other administrative or judicial demand for any Confidential Information of Disclosing Party, Receiving Party will give Disclosing Party prompt written notice of such subpoena or demand and allow Disclosing Party to assert any available defenses to disclosure. Upon request by Disclosing Party, Receiving Party will return or destroy all copies of any Confidential Information of the Disclosing Party. Confidential Information will at all times remain the property of the Disclosing Party. The provisions of this Section 5.2 will expire three (3) years after the expiration or termination of the Agreement, except with respect to Confidential Information that constitutes “trade secrets” under applicable law for which this Section 5 shall survive indefinitely.

6. Privacy & Data.

Any third party data and/or personal information that may be obtained or used by either party in connection with the Promotion (“Data”) will be collected, used, stored and maintained according to (a) generally accepted data collection standards and applicable law and (b) such party’s privacy policy detailing such party’s data practices, which shall be published during the Term. Except as may be set forth on the Cover Sheet, each party shall own, and shall not be required to share, any Data that it maintains or collects with respect to the Agreement. A party’s Data shall be deemed the Confidential Information of such party.

7. Insurance.

By using The Spot A Ride Driver App, you agree to allow Spot A Ride to add additional liability insurance coverage to your existing personal policy in order to meet State required coverage.  Spot A Ride will pay for the additional coverage only. You agree to add Spot A Ride as an “Additional Insured” to provide notice to Spot A Ride of any changes in insurance coverage. In order for Spot A Ride to continue this coverage on your policy, you will be required to remain logged into your app at least 3 hours per day, 5 days per week with no rides declined. You may be logged in longer the the required amount and you may decline trips during that time, we only require at least 3 dedicated hours to Spot A Ride per day, 5 days per week.  

Your personal liability insurance will be increased to at least $1,000,000/$1,000,000/$1,000,000. You will have this coverage at all times, whether you are logged into the app or not. And you will only pay your current deductible if there is an accident. We do not require the high deductibles that our competitors charge but only what you have previously set forth with your insurance company.

Such insurance shall be primary and non-contributing to any insurance maintained or obtained by the other party and shall not be cancelled or materially reduced without thirty (30) days’ prior written notice to the other party. Upon a party’s request, the other party shall provide evidence of the insurance required herein. In no event shall the limits of any policy be considered as limiting the liability of a party under the Agreement.

8. Warranties; Disclaimer.

8.1 Warranties.

Each party hereby represents and warrants that (a) it has full power and authority to enter into the Agreement and perform its obligations hereunder, (b) it is duly organized, validly existing and in good standing under the laws of the jurisdiction of its origin, (c) it has not entered into, and during the Term will not enter into, any agreement that would prevent it from complying with the Agreement, (d) it will comply with all applicable laws in its performance of the Agreement, including, without limitation, consumer privacy and data protection laws, and (e) the content, media and other materials used or provided by such party as part of the Promotion, will not infringe or otherwise violate the intellectual property rights, rights of publicity or other proprietary rights of any third party.

8.2 DISCLAIMER.

EXCEPT AS SET FORTH HEREIN, EACH PARTY MAKES NO REPRESENTATIONS, AND HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING ITS SERVICES OR PRODUCTS OR ANY PORTION THEREOF, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

9. Indemnity.

Each party (the “Indemnifying Party”) will indemnify, defend and hold harmless the other party (the “Indemnified Party”), its affiliates and their respective directors, officers, employees, agents, successors and assigns against all claims, damages, losses and expenses (including reasonable outside attorney fees) with respect to any third party claim arising out of or related to (a) the negligence or willful misconduct of Indemnifying Party and its employees or agents in their performance of the Agreement, (b) a breach (or claim that, if true, would be a breach) of any of the Indemnifying Party’s representations or warranties in the Agreement, or (c) the infringement of a third party’s intellectual property rights by the Indemnifying Party’s Marks, but only if such Marks have been used by the Indemnified Party in the manner approved by the Indemnifying Party. The Indemnified Party shall provide prompt notice to the Indemnifying Party of any potential claim subject to indemnification hereunder. The Indemnifying Party will assume the defense of the claim through counsel designated by it and reasonably acceptable to the Indemnified Party. The Indemnifying Party will not settle or compromise any claim, or consent to the entry of any judgment, without written consent of the Indemnified Party, which will not be unreasonably withheld. The Indemnified Party will reasonably cooperate with the Indemnifying Party in the defense of a claim, at Indemnifying Party’s expense.

10. Limits of Liability.

EXCEPT FOR A PARTY’S INDEMNIFICATION OBLIGATIONS OR FOR A BREACH OF CONFIDENTIALITY, IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF BUSINESS OR PROFITS, SUFFERED BY THE OTHER PARTY OR ANY THIRD PARTY ARISING OUT OF THIS AGREEMENT, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. No Publicity.

Unless otherwise expressly set forth on the Cover Sheet, neither party may issue a press release or otherwise refer to the other party in any manner with respect to the Agreement, the Promotion or otherwise, without the prior written consent of such other party.

12. General.

The Agreement shall be governed by and construed in accordance with the laws of the State of California without regard to its conflict of laws principles. Each party consents to exclusive jurisdiction and venue in the state and federal courts sitting in San Francisco County, California. Any and all notices permitted or required to be given hereunder shall be sent to the address first set forth on the Cover Sheet, or such other address as may be provided, and deemed duly given (a) upon actual delivery, if delivery is by hand, (b) one (1) day after being sent by overnight courier, charges prepaid, or (c) by electronic mail to the designated recipient. The failure of either party to enforce the provisions hereof shall not be construed as a waiver of such provisions. Any modification or amendment to the Agreement shall be effective only if in writing and signed by both parties. In the event any provision of the Agreement is determined to be invalid or unenforceable by ruling of an arbitrator or court of competent jurisdiction, the remainder of the Agreement shall remain in full force and effect. The Agreement may not be assigned, in whole or in part, by a party without the prior written consent of the other party, provided that each party may assign this agreement to (a) an affiliate of such party, or (b) upon notice to the other party, in connection with the sale of all or substantially all of such party’s equity, business or assets. The Agreement shall be binding upon and shall inure to the benefit of each party hereto and its respective successors and permitted assigns. Any delay in or failure by either party in performance of the Agreement shall be excused if and to the extent such delay or failure is caused by occurrences beyond the control of the affected party including, without limitation, decrees or restraints of Government, acts of God, strikes, work stoppage or other labor disturbances, war or sabotage. Nothing in the Agreement shall be deemed to create any joint venture, joint enterprise, or agency relationship among the parties, and neither party shall have the right to enter into contracts on behalf of, or to otherwise incur any liability or obligation on behalf of, the other party hereto, in the absence of a separate written agreement between the parties. Each party shall be solely responsible for its employees and agents used in connection with the Agreement. The Agreement contains the full and complete understanding and agreement between the parties relating to the subject matter hereof and supersede all prior and contemporary understandings and agreements, whether oral or written, relating to the subject matter hereof. The Agreement may be executed in one or more counterparts and by exchange of signed counterparts transmitted electronically, each of which shall be deemed an original and all of which, when taken together, shall constitute one and the same original instrument.

13. Definitions.

The following terms, as may be used in the Cover Sheet, shall have the meanings set forth below:

13.1. “Driver Partner” shall mean an independent contractor providing on-demand transportation and logistics services to riders using the Spot A Ride App under license from Spot A Ride.

13.2. “In-App View” shall mean a unique view deployed by Spot A Ride within the Spot A Ride App through which registered users may request a ride.

13.3. “New User” shall mean an individual who downloads the Spot A Ride App, creates a new user account (including entering credit or debit card information), enters a New User Promo Code and completes a first ride using the Spot A Ride App.

13.4. “New User Promo Code” shall mean new user promotional codes valid for the first-time usage of the service provided by Spot A Ride to Company in the amounts and quantities provided in the Agreement.

13.5. “Promo Codes” shall mean promotional codes valid for the usage of the Spot A Ride service provided by Spot A Ride to Company in the amounts and quantities provided in the Agreement.

13.6. “Splash Screen” shall mean a unique splash screen deployed by Spot A Ride within the Spot A Ride App.

13.7. “ Spot A Ride App” shall mean the Spot A Ride mobile application.

 

Service Animal Policy (U.S.)

State and federal law prohibit driver-partners using the Spot A Ride Driver App from denying service to riders with service animals because of the service animals, and from otherwise discriminating against riders with service animals. As explained in Spot A Ride’s Non-Discrimination Policy, driver-partners who engage in discriminatory conduct in violation of this legal obligation will lose their ability to use the Driver App.

What is a Service Animal?

A service animal is an animal that is trained to work or perform tasks for an individual with a disability.

The law provides that there are only two questions that a driver-partner may ask to confirm that a rider’s animal is a service animal: (1) Is the animal required because of a disability? And, (2) What work or task has the animal been trained to perform? The driver-partner may not request that the rider present documentation proving that the rider’s animal is a service animal.

There is no requirement that a service animal wear a tag, be registered, or display any kind of proof that it is a service animal.

Legal Obligations of Driver-Partners

Driver-partners have a legal obligation to provide service to riders with service animals.

A driver-partner CANNOT lawfully deny service to riders with service animals because of allergies, religious objections, or a generalized fear of animals.

By virtue of their written Technology Services Agreement with Spot A Ride, all driver-partners using the Driver App have been made aware of their legal obligation to provide service to riders with service animals and have agreed to comply with the law. If a driver-partner refuses to transport a rider with a service animal because of the service animal, the driver-partner is in violation of the law and is in breach of their agreement with Spot A Ride.

Consequences for Refusal to Transport a Rider with a Service Animal

If Spot A Ride determines that a driver-partner knowingly refused to transport a rider with a service animal because of the service animal, the driver-partner will be permanently prevented from using the Driver App. Spot A Ride shall make this determination in its sole discretion following a review of the incident.

If Spot A Ride receives plausible complaints on more than one occasion from riders that a particular driver-partner refused to transport a rider with a service animal, that driver-partner will be permanently prevented from using the Driver App, regardless of the justification offered by the driver-partner.

How to Report a Service Animal Complaint

If a rider has an issue related to his or her service animal—including issues regarding ride cancellations, harassment, or improper cleaning fees—the rider can report the issue to Spot A Ride.

Once a rider submits a service animal complaint, Spot A Ride’s specialized support team will investigate the issue and take appropriate action in accordance with Spot A Ride’s Technology Services Agreement and this Service Animal Policy. Spot A Ride’s specialized support team will then make a reasonable and good faith effort to notify the rider within a week of the outcome of the investigation and the actions taken.

To file a complaint please write a detailed explanation of what happened and send it to spotaride@spotaride.com

Rights of Riders with Service Animals

Riders cannot be denied service because they travel with a service animal. A rider will be refunded any trip cancellation charges or other charges imposed because a driver-partner denied a Rider service because of a service animal. The Driver will incur these charges.

Riders will be informed by Spot A Ride of what action Spot A Ride takes in response to their complaint about discrimination on the basis of a service animal, including whether Spot A Ride has terminated its contract with the driver involved.

Cleaning Fees

Riders cannot be charged cleaning fees for shedding by their service animals. Riders will be refunded any cleaning fees charged for shedding by their service animals.

A rider will not be charged for the first or second reported mess involving a service animal’s bodily fluids. A rider can be charged for the third reported mess involving a service animal’s bodily fluids. The rider may contest that such a mess occurred by responding to the fee notification email to notify customer support. If a rider contests the cleaning fee, Spot A Ride will make a reasonable good faith effort to determine whether a mess occurred.


 

SPOT A RIDE BILLING

TERMS AND CONDITIONS

As of August 1, 2017

These Spot A Ride terms and conditions (the "Agreement") are entered into by Spot A Ride Billing. Capitalized terms used herein shall have the meaning ascribed to them in this Agreement.

This Agreement sets forth the terms under which Spot A Ride may access the Spot A Ride Service and Spot A Ride Billing on behalf of Spot A Ride's customers, clients or other authorized individuals via use of the Spot A Ride product. Company's use of Spot A Ride and access to Billing is subject to this Agreement, as may be modified or updated by Spot A Ride from time to time, effective upon posting of an updated version of the Agreement. Spot A Ride will provide notice of any such modifications or updates via email and/or the Dashboard, and is responsible for regularly reviewing the Agreement. Continued use of Spot A Ride Billing after any such modifications or updates shall constitute Spot A Ride's consent to such changes.

2.1. CERTAIN DEFINITIONS

"Active Account" means an active personal Spot A Ride user account for the Spot A Ride Service, the creation of which requires (i) installing or accessing the Spot A Ride App on a compatible mobile device, (ii) submitting certain personally identifiable information and a personal credit card number, (iii) accepting the User Terms, and (iv) confirming the mobile number provided during the registration process.

"Active User" means an individual with an Active Account who has been authorized by Spot A Ride to utilize Spot A Ride Billing in connection with such individual's use of the Spot A Ride Services.

"Spot A Ride Billing" means an enterprise billing and payment process for the Spot A Ride Service provided by Spot A Ride hereunder for User Charges, with payment due from Spot A Ride pursuant to a statement delivered by Spot A Ride on a monthly basis.

"Spot A Ride User" means any Active User or Guest User.

"Guest User" means an individual without an Active Account who has been authorized by Company to utilize Central Billing in connection with such individual's use of the Spot A Ride Services.

"Service Fee" shall mean the service fees applicable to User Charges and/or Company’s use of the Spot A Ride Services, if any, as set forth on the account creation form associated with this Agreement or otherwise agreed to between Spot A Ride and Company.

" Spot A Ride App" means Spot A Ride mobile application equired for use of the Spot A Ride Service, as may be updated by Spot A Ride from time to time.

" Spot A Ride Service" means Spot A Ride technology platform that, when used in conjunction with the Spot A Ride App, enables users to request on-demand ground transportation and logistics services from independent third-party providers.

"User Charges" means charges incurred by Company Users for the use of the Spot A Ride Service, including any applicable tolls, foreign transaction fees, taxes, and any other fees or charges that may be due for a particular use of the Spot A Ride Service.

"User Terms" means the terms and conditions applicable to all users of the Spot A Ride Service, available at www.spotaride.com as may be updated by Spot A Ride from time to time.

2. PROVISION OF SERVICES TO COMPANY

2.1 Access to Services. Upon execution of this Agreement, Spot A Ride will establish a Company corporate account that will enable Company to request the Spot A Ride Service and provide Central Billing on behalf of any Company User. Company expressly acknowledges and agrees that (a) any and all transportation services provided to Company Users are provided neither by Spot A Ride nor by Company, but by independent third-party transportation providers, and (b) Company is acting solely as an administrative agent of Company Users to relay requests for transportation services on behalf of Company Users, and is not performing healthcare services or otherwise acting in any capacity as a "Covered Entity" as defined pursuant to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). As part of the corporate account, Company agrees to provide and maintain during the Term a valid Company credit card number (the "Company Card") that may be charged for Central Billing as set forth herein. Company acknowledges that any Company User utilizing Central Billing will incur User Charges to the account of Company, and not to the Company User's personal account or credit card. Subject to Company's compliance with this Agreement, Spot A Ride agrees to use commercially reasonable efforts to provide the Spot A Ride Service and Central Billing to Company and the Company Users as set forth herein.

2.2 Active Users; Guest Users.

(a) Prior to requesting the Spot A Ride Service on behalf of any Company User, Company shall obtain from the Company User and submit to Spot A Ride the following information with respect to such Company User: (i) first and last name, (ii) active telephone number, and (iii) if available, valid e-mail address, in order to permit Spot A Ride to confirm whether such Company User is an Active User or a Guest User; provided that if Company is subject to regulation under HIPAA it shall obtain from the Company User and submit to Spot A Ride only the following information with respect to such Company User: (i) first name, and (ii) active telephone number. Company agrees to inform, and obtain all necessary consents from, each Company User as necessary to provide each such Company User's information as set forth above. Company further agrees to inform, and get all necessary consents from each Company User as necessary for Spot A Ride to provide Company with detailed information on the rides charged to Company's Central Billing Account. Company shall ensure that all data provided to Spot A Ride is accurate and complete, and Spot A Ride shall not be liable to Company, any Company User or any other party with respect to inaccurate or incomplete data supplied by Company. Spot A Ride collection and use of any Personal Data and credit card information shall be as set forth on the Spot A Ride Privacy Statement, available at www.spotaride.com as may be updated by Spot A Ride from time to time. (b) Company shall be solely responsible for contacting, or facilitating contact with, any Guest User for whom Company requests the Spot A Ride Services. Spot A Ride shall have no responsibility for contacting or providing messaging of any sort pursuant to this Agreement to any individual who is not an Active User. (c) Company acknowledges that any Company User may be suspended or banned from use of the Spot A Ride Service due to future or past violations of the User Terms ("Violations"), and that Spot A Ride shall have no obligation or liability related to a Company User that is unable to obtain or maintain an Active Account for the purposes of Central Billing hereunder due to Violations.

2.3 Responsibility for Company User Charges. Company agrees that (a) Company is responsible for all User Charges incurred by Company Users via Central Billing, regardless of whether such User Charge was authorized between Company User and Company and (b) User Charges may be subject to price changes at any time, including without limitation, occasional increases during periods of high demand as further described in the User Terms. Further, Company agrees that Spot A Ride shall not be responsible for User Charges incurred by a Company User after Company has attempted removal of such Company User from Central Billing to the extent Company provides incomplete or inaccurate Company User removal information via the Dashboard. Finally, as between Company and Spot A Ride, Company shall be responsible for any User Charges incurred due to fraudulent or other unpermitted activity on the part of Company User's use of Central Billing for the Spot A Ride Service. Company shall notify Spot A Ride promptly upon discovery of fraudulent or unpermitted activity occurring under Company's account.

    1. Restrictions. Company agrees to, and to cause all Company Users to, use the Spot A Ride Service and Spot A Ride App solely as set forth in this Agreement and the User Terms; provided, however, that in the event of a conflict between this Agreement and the User Terms with respect to Company or any authorized Company User employing Central Billing with the Spot A Ride Service, the terms of this Agreement shall control. Spot A Ride reserves the right to suspend participation in Central Billing to Company and/or any Company Users for violations of this Agreement or the User Terms. In the event that an Active User's Active Account is suspended or terminated pursuant to the User Terms, such Active User's access to Central Billing shall also be suspended. Company shall not, and shall not authorize others to, (a) decompile, disassemble, reverse engineer or otherwise attempt to derive the source code or underlying technology, methodologies or algorithms of the Spot A Ride Service or Spot A Ride App, except to the extent allowed by applicable law, (b) sublicense, lease, rent, sell, give, or otherwise transfer or provide the Spot A Ride Service or Spot A Ride App to any unaffiliated third party, (c) upcharge, increase or otherwise modify the User Charges as calculated through the Spot A Ride App for any usage of the Spot A Ride Service or (d) impose any additional fees or charges on a Company User related to use of the Spot A Ride Service. Spot A Ride reserves all rights not expressly granted to Company or Company Users under this Agreement.

       

3. ACCOUNT ADMINISTRATION AND COMPANY DASHBOARD.

Company shall be provided with access to Spot A Ride browser-based online dashboard for Spot A Ride customers ("Dashboard"). Spot A Ride's primary contact with Company shall be by way of Company's administrator designated through the Dashboard ("Administrator"). Spot A Ride will inform the Administrator of Dashboard login credentials. The Dashboard will enable Company to (a) view a monthly statement setting forth trips requested on behalf of Company Users, (b) provide additional data to authorize additional Company Users, (c) revoke any Company User's access to Central Billing, (d) disable all current Company Users of Central Billing, (e) manage and update the Company Card on file, (f) review and manage payment statements, (g) settle outstanding balances on the Company account, (h) view current, appoint new, and remove Administrators, and (i) view detailed trip information, which may include, without limitation, Company User name together with request time and date, drop-off time and date, pick-up and drop-off location, trip route, real-time trip status, distance, duration, fare amount, service type, trip ID ("Dashboard Data"). Company agrees (a) to maintain all Dashboard login credentials in confidence, (b) to only permit Company's authorized administrators to access the Dashboard, and (c) that Company shall be responsible for all activity that occurs under its Dashboard login credentials. Spot A Ride reserves the right to add, remove and update features and functionality of the Dashboard at any time.

4. PRIVACY AND DATA SECURITY

4.1 Definition. "Personal Data" means any information Company obtains from Spot A Ride in connection with this Agreement (i) relating to an identified or identifiable natural person, (ii) that can reasonably be used to identify an individual, and (iii) that may otherwise be considered "personal data" or "personal information" under the applicable law. For the avoidance of doubt, Dashboard Data shall constitute "Personal Data," which is subject to Spot A Ride's Privacy Statement, as may be modified or updated by Spot A Ride from time to time, effective upon posting of an updated version of the Privacy Statement at www.spotaride.com.

4.2 Notice and Consent. Company agrees to inform, and obtain all necessary consents from, each Company User to provide each such Company User's information to Spot A Ride as set forth in Section 2.2(a) above. Company further agrees to inform, and get all necessary consents from each Company User for Spot A Ride to provide Company with detailed information on, and real-time trip status of, the rides charged to Company's Central Billing Account.

4.3 Restrictions. Company agrees that (a) any Personal Data obtained from Spot A Ride shall be processed by Company solely for legitimate business purposes and to retained only so long as necessary, (b) access to Personal Data will be limited to Company's personnel who have a legitimate business need to access such Personal Data, and (c) Company will not disclose Personal Data to any third party, including vendors, unless expressly authorized in writing by Spot A Ride. Company agrees to hold personnel accountable for violations of this Agreement, including imposing sanctions, and where appropriate, terminating contracts and employment. Personal Data will at all times remain the property of Spot A Ride. Company shall not rent or sell Personal Data for any purpose. Company shall not use Personal Data in any way that harms Spot A Ride or that benefits a competitor of Spot A Ride.

4.4 Security. Company agrees to implement appropriate legal, technical and organizational measures to protect Personal Data against unauthorized or unlawful processing and against unauthorized loss, destruction, damage, alteration, or disclosure, as well as any breach or attempted breach of Company security measures ("Information Security Incident"). Company shall promptly notify Spot A Ride in the event that Company learns or has reason to believe that an Information Security Incident has occurred including at least: (1) the nature of the breach of security measures; (2) the types of potentially compromised Personal Data; (3) the duration and expected consequences of the Information Security Incident; and (4) any mitigation or remediation measures taken or planned in response to the Information Security Incident. Upon any such discovery, Company will (a) take all reasonable steps to investigate, remediate, and mitigate the effects of the Information Security Incident, and (b) provide Spot A Ride with assurances reasonably satisfactory to Spot A Ride that such Information Security Incident will not recur. Additionally, if and to the extent any Information Security Breach occurs as a result of an act or omission of Company, and if Spot A Ride determines that notices (whether in Spot A Ride or Company's name) or other remedial measures are warranted, Company will, at Spot A Ride request and at Company's cost and expense, undertake the aforementioned remedial actions.

4.5 Standard Contractual Clauses. To the extent this Agreement involves Personal Data of residents of jurisdictions outside the United States, Company agrees that the Standard Contractual Clauses, included in this Agreement as Exhibit A, shall apply.


5. FEES AND PAYMENTS

5.1 Fees. In consideration of Spot A Ride provision of the Spot A Ride Services and Central Billing as set forth herein, Company shall pay to Spot A Ride all User Charges, the Service Fee, and any applicable services or access fees Spot A Ride may charge for certain functionality and features (collectively, the "Fees") as set forth in Section 5.2.

5.2 Payment Terms. Spot A Ride shall deliver to Company monthly billing statements (each, a "Monthly Statement") for Fees incurred by Company and Company Users utilizing Central Billing during the preceding month. Each Monthly Statement shall be payable in full by Company within thirty (30) days of receipt thereof. Unless otherwise indicated on a Company User receipt, all Fees are exclusive of applicable taxes, and Company agrees to be responsible for the payment of any such taxes assessed on Fees, including, but not limited to, all sales, use, VAT or similar taxes, except for taxes based on Spot A Ride's income. All payments shall be processed in the local currency applicable to the geography of the Company User's applicable ride except in certain instances when Spot A Ride may process foreign transactions in United States dollars. All payments are nonrefundable except as may be expressly provided otherwise herein.

5.3 Nonpayment. Spot A Ride reserves the right to immediately charge the Company Card in the event that any Monthly Statement has not been paid as of the applicable due date. Spot A Ride reserves the right to immediately suspend Company's account and suspend any or all Central Billing by all Company Users in the event of any unpaid Fees by Company due to past due Monthly Statements (as applicable), an invalid credit Company Card on the Company account, or a rejected Company Card transaction. Spot A Ride further reserves the right to pursue any and all remedies available to it under applicable law, including reporting Company to applicable credit reporting agencies, in the event of any unpaid Fees hereunder. Reestablishing a Company account after full payment of late Fees shall be at Spot A Ride's sole discretion. All late payments shall bear interest at 3% per month or the maximum allowed by applicable law, if less than 3%.

6. TERM AND TERMINATION. The Agreement shall commence on the date of Company's acceptance hereof and shall remain in effect until terminated as set forth herein (the "Term"). Either party may terminate this Agreement with or without cause upon five (5) days' advance written notice to the other party. All outstanding payment obligations and Sections 4, 5, 7, 8 and 9 of this Agreement shall survive the termination of this Agreement.

7. WARRANTY AND DISCLAIMER OF LIABILITY

7.1 Mutual Warranties. Each party represents and warrants that: (a) such party has the full right, power and authority to enter into this Agreement; and (b) such party's acceptance of this Agreement, as well as such party's performance of the obligations set forth in this Agreement, does not and will not violate any other agreement to which such party is a party.

7.2 Company Warranties. Company represents and warrants that: (a) Company has all rights, consents and permissions necessary to provide Spot A Ride with Company User information provided to Spot A Ride hereunder in connection with the Spot A Ride Service and Central Billing; (b) Company has obtained legally-adequate consent from Company Users as necessary to provide Spot A Ride with any Personal Data in connection with the Spot A Ride Service and Central Billing, (c) Company has notified, and obtained legally adequate consent from Company Users that Spot A Ride will provide Company with detailed trip information, including real-time trip status, for the rides charged to Company's account, and (d) Company is in compliance, and shall remain in compliance during the term of the Agreement, with all applicable local, city, state, federal, national, and international laws, rules and regulations relating to data protection, privacy, identity theft, data breach, consumer protection, and data security, and any applicable industry standards relating to privacy and data security, and (b) Company shall not (and shall ensure its personnel do not) disclose to Spot A Ride or otherwise provide Spot A Ride access to: (i) any health information protected by law, such as Protected Health Information as that term is defined in regulations promulgated pursuant to HIPAA, or (ii) other personally identifiable information protected under federal or state privacy or security laws. Company acknowledges that it may elect to utilize the Dashboard to request the Spot A Ride Service for, and provide access to Central Billing on behalf of, Guest Users. Any such election is at Company's sole discretion, and Company therefore will indemnify, defend and hold harmless Spot A Ride, its affiliates and their directors, officers, employees and agents against all claims, damages, losses and expenses (including reasonable attorney's fees) with respect to any third party claim arising out of or related to the use of the Spot A Ride Service by any Guest User.

7.3 Disclaimer of Warranties. EXCEPT AS EXPRESSLY PROVIDED HEREIN, SPOT A RIDE PROVIDES THE Spot A Ride SERVICE, Spot A Ride APP AND DASHBOARD "AS IS" AND WITHOUT WARRANTY. SPOT A RIDE DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE Spot A Ride SERVICE, Spot A Ride APP AND DASHBOARD WILL MEET COMPANY'S REQUIREMENTS OR THAT THE OPERATION THEREOF WILL BE UNINTERRUPTED OR ERROR FREE. SPOT A RIDE HEREBY DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO THIS AGREEMENT, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, (A) ANY IMPLIED OR STATUTORY WARRANTIES COVERING THE SPOT A RIDE SERVICE OR THE SPOT A RIDE APP, AND (B) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. COMPANY ACKNOWLEDGES AND AGREES THAT THE SPOT A RIDE SERVICE IS A TECHNOLOGY PLATFORM THAT ENABLES ACCESS TO REQUEST ON-DEMAND GROUND TRANSPORTATION AND LOGISTICS SERVICES PROVIDED BY INDEPENDENT PROVIDERS. SPOT A RIDE IS NOT A TRANSPORTATION OR LOGISTICS PROVIDER. SPOT A RIDE DOES NOT GUARANTEE AVAILABILITY OF TRANSPORTATION OR LOGISTICS SERVICES, ON-TIME ARRIVALS OR DEPARTURES THEREOF, OR ANY OTHER SERVICES LEVELS RELATED TO INDEPENDENT TRANSPORTATION OR LOGISTICS PROVIDERS THAT MAY BE OBTAINED VIA THE SPOT A RIDE SERVICE.

7.4 Limitations on Liability. OTHER THAN WITH RESPECT TO A BREACH OF CONFIDENTIALITY OR A PARTY'S INDEMNIFCATION OBLIGATIONS, (A) IN NO EVENT SHALL SPOT A RIDE BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF BUSINESS OR PROFITS, SUFFERED BY THE OTHER PARTY OR ANY THIRD PARTY ARISING OUT OF THIS AGREEMENT, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF SPOT A RIDE OR COMPANY (OR THEIR AGENTS) HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (B) IN NO EVENT SHALL EITHER PARTY BE LIABLE UNDER THIS AGREEMENT FOR ANY DIRECT DAMAGES IN AN AMOUNT EXCEEDING THE GREATER OF (X) ONE MILLION DOLLARS ($1,000,000), AND (Y) THE TOTAL FEES PAYABLE BY COMPANY TO SPOT A RIDE HEREUNDER

8. PROPRIETARY RIGHTS.

8.1 No Publicity. Company may not use or reference Spot A Ride's name, logo, trademarks or service marks in a press release or otherwise without the prior consent of Spot A Ride in each instance. Company hereby grants spot a ride a worldwide, irrevocable, non-transferable, royalty-free license to use Company's name and logo in "representative customer" marketing materials.

8.2 Ownership. Spot A Ride and its affiliates are and shall remain the owners of all right, title and interest in and to the Spot A Ride Service, Spot A Ride App, Dashboard and Dashboard Data, including any updates, enhancements and new versions thereof, all data related to the use of the Spot A Ride Services, and all related documentation and materials provided or available to Company or any Company User in connection with this Agreement.

8.3 Confidentiality. The term "Confidential Information" shall mean any confidential or proprietary business, technical or financial information or materials of a party ("Disclosing Party") provided to the other party ("Receiving Party") in connection with the Agreement, whether orally or in physical form. However, Confidential Information shall not include information (a) previously known by Receiving Party without an obligation of confidentiality, (b) acquired by Receiving Party from a third party which was not, to Receiving Party's knowledge, under an obligation of confidentiality, (c) that is or becomes publicly available through no fault of Receiving Party, or (d) that Disclosing Party gave written permission to Receiving Party to disclose, but only to the extent of such permitted disclosure. Except as required by applicable law, each Receiving Party agrees that (a) it will use Confidential Information of Disclosing Party solely for the purpose of the Agreement and (b) it will not disclose the Confidential Information of the Disclosing Party to any third party other than the Receiving Party's employees or agents, on a need-to-know basis, who are bound by obligations of nondisclosure and restricted use at least as strict as those contained herein, provided that Receiving Party remains liable for any breach of the confidentiality provisions of the Agreement by its employees or agents. The Receiving Party will protect the Confidential Information of the Disclosing Party in the same manner that it protects the confidentiality of its own proprietary and confidential information, but in no event using less than a reasonable standard of care. In the event Receiving Party receives a subpoena or other administrative or judicial demand for any Confidential Information of Disclosing Party, Receiving Party will give Disclosing Party prompt written notice of such subpoena or demand and allow Disclosing Party to assert any available defenses to disclosure. Upon request by Disclosing Party, Receiving Party will return or destroy all copies of any Confidential Information of the Disclosing Party. Confidential Information will at all times remain the property of the Disclosing Party. The provisions of this paragraph will expire three (3) years after the expiration or termination of the Agreement, except with respect to Confidential Information that constitutes “trade secrets” under applicable law for which this paragraph shall survive indefinitely.

9. GENERAL. The Agreement shall be governed by and construed in accordance with the laws of the State of California without regard to its conflict of laws principles. Each party consents to exclusive jurisdiction and venue in the state and federal courts sitting in San Francisco County, California. Any and all notices permitted or required to be given hereunder shall be sent to the address as may be provided by one party to the other, and deemed duly given (a) upon actual delivery, if delivery is by hand, (b) one (1) day after being sent by overnight courier, charges prepaid, or (c) by electronic mail to the designated recipient. The failure of either party to enforce the provisions hereof shall not be construed as a waiver of such provisions. Any modification or amendment to the Agreement shall be effective only if in writing and signed by both parties. In the event any provision of the Agreement is determined to be invalid or unenforceable by ruling of an arbitrator or court of competent jurisdiction, the remainder of the Agreement shall remain in full force and effect. The Agreement may not be assigned, in whole or in part, by a party without the prior written consent of the other party, provided that each party may assign this agreement to (a) an affiliate of such party, or (b) upon notice to the other party, in connection with the sale of all or substantially all of such party's equity, business or assets. The Agreement shall be binding upon and shall inure to the benefit of each party hereto and its respective successors and permitted assigns. Any delay in or failure by either party in performance of the Agreement shall be excused if and to the extent such delay or failure is caused by occurrences beyond the control of the affected party including, without limitation, decrees or restraints of Government, acts of God, strikes, work stoppage or other labor disturbances, war or sabotage. Nothing in the Agreement shall be deemed to create any joint venture, joint enterprise, or agency relationship among the parties, and neither party shall have the right to enter into contracts on behalf of, or to otherwise incur any liability or obligation on behalf of, the other party hereto, in the absence of a separate written agreement between the parties. Each party shall be solely responsible for its employees and agents used in connection with the Agreement. The Agreement contains the full and complete understanding and agreement between the parties relating to the subject matter hereof and supersede all prior and contemporary understandings and agreements, whether oral or written, relating to the subject matter hereof. Company hereby represents that the individual clicking to accept this Agreement is authorized by Company to bind, and does hereby bind, Company to the terms hereof.

 

Spot A Ride Copyright Policy

Notification of Copyright Infringement:

Spot A Ride, LLC respects the intellectual property rights of others and expects its users to do the same.

It is Spot A Ride policy, in appropriate circumstances and at its discretion, to disable and/or terminate the accounts of users who repeatedly infringe or are repeatedly charged with infringing the copyrights or other intellectual property rights of others.

In accordance with the Digital Millennium Copyright Act of 1998, the text of which may be found on the U.S. Copyright Office website, Spot A Ride will respond expeditiously to claims of copyright infringement committed using the Spot A Ride website or other online network accessible through a mobile device or other type of device (the “Sites”) that are reported to Spot A Ride Designated Copyright Agent, identified in the sample notice below.

If you are a copyright owner, or are authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the Sites by completing the following DMCA Notice of Alleged Infringement and delivering it to Spot A Ride Designated Copyright Agent. Upon receipt of the Notice as described below, Spot A Ride will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged material from the Sites.

DMCA Notice of Alleged Infringement (“Notice”)

  1. Identify the copyrighted work that you claim has been infringed, or - if multiple copyrighted works are covered by this Notice - you may provide a representative list of the copyrighted works that you claim have been infringed.
  2. Identify the material that you claim is infringing (or to be the subject of infringing activity) and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material, including at a minimum, if applicable, the URL of the link shown on the Site(s) where such material may be found.
  3. Provide your mailing address, telephone number, and, if available, email address.
  4. Include both of the following statements in the body of the Notice:
    I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use).”
    I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed.”
  5. Provide your full legal name and your electronic or physical signature.

Deliver this Notice, with all items completed, to Spot A Ride's Designated Copyright Agent:

Copyright Agent
c/o Spot A Ride
P.O. Box 25634
Columbia, SC 29224
IMPORTANT: Communications unrelated to copyright use or infringement will be discarded.

Support Conduct Guidelines (US & Canada)

August 1, 2017

Interactions with Spot A Ride on and off the app should be enjoyable and safe for everyone. With this goal in mind, please treat your fellow drivers, riders, Spot A Ride employees and contractors as you would like to be treated yourself: with respect. The way you behave while interacting with others, whether at our Green light Hubs, through our online support systems, or over the phone, can have an impact on your account status.

For example, asking overly personal questions, using verbal threats, making comments or gestures, and/or displaying conduct that is aggressive, sexual, discriminatory, or disrespectful may result in a temporary hold on your account. If the issues raised are serious or constitute a repeat offense, or you refuse to cooperate, you may lose permanent access to the Spot A Ride app

Unsolicited Idea Submission Policy

Spot A Ride Technologies, Inc. (“Spot A Ride”) or any of its subsidiaries or employees (“affiliates”) do not accept or consider unsolicited ideas or suggestions from you or other third parties so as to avoid any potential misunderstandings or disputes in the event that Spot A Ride's products, services, or marketing strategies seem similar to unsolicited ideas submitted to Spot A Ride. Unsolicited ideas or suggestions include, but are not limited to, ideas for new or improved technologies, products, services, processes, materials, names, artworks, or advertisements, promotions, or other marketing plans or campaigns.

As Spot A Ride respects your rights to your ideas, please do not submit any unsolicited ideas or suggestions (“submissions”) in any form to Spot A Ride or any of its affiliates. If you still choose to submit any unsolicited ideas or suggestions despite our request, regardless of what your communication regarding your submissions says, the following terms shall apply to your submissions:

You agree that:

  1. Your submissions and their contents will automatically become the property of Spot A Ride, without any compensation to you;
  2. Spot A Ride has no obligation to review your submissions;
  3. Spot A Ride may make, use, sell, or distribute your submissions and their contents for any purpose in any way; and
  4. Spot A Ride has no obligation to keep your submissions confidential.

SPOT A RIDE COMMUNITY GUIDELINES

We want Spot A Ride to be enjoyable and safe for everyone. These ground rules are designed to ensure that riders and drivers have a five star ride when using Spot A Ride Community Guidelines.

We want Spot A Ride to be enjoyable and safe for everyone. These ground rules are designed to ensure that riders and drivers have a five star ride when using Spot A Ride. Please take a moment to read them. Because whether you’re a rider trying to get from A to B — or a partner wanting to earn money by driving — your behavior matters.

Respect each other

Treat your fellow riders and drivers as you would like to be treated yourself: with respect. It’s common courtesy not to shout, swear or slam the car door. And by tidying up after yourself — whether it’s taking your trash home or cleaning up a spilled drink — you’ll keep the car in good condition and ensure the next person has a pleasant ride too. Most important of all, remember that when you use Spot A Ride you will meet people who may look different or think differently from you. Please respect those differences. We want everyone to feel welcome when they use Spot A Ride.

Give riders and drivers some personal space

We all value our personal space and privacy. It’s OK to chat with other people in the car. But please don’t comment on someone’s appearance or ask whether they are single. As a passenger, if you need to make a phone call keep your voice down to avoid disturbing your driver or other riders. And don’t touch or flirt with other people in the car. As a reminder, Spot A Ride has a no sex rule. That’s no sexual conduct between drivers and riders, no matter what. That includes any intimate contact.

Safety first

Everyone wants to get from A to B safely. So please ensure that you follow the local law. Check out our rider safety tips at www.spotaride.com. Whether you’re in the front or the back seat, buckle up when you get into the car. Of course, drivers have a particular responsibility when it comes to safety at Spot A Ride. That means keeping to the speed limit; not texting while driving; always using a phone mount; and never driving under the influence of alcohol or drugs. And if you’re driving and feel tired, take a break. As the experts say, “sleep is the only true preventative measure against the risks of drowsy driving.”

Children must be supervised

Only adults can have an Spot A Ride rider account. If your child is using your account, a parent or guardian must be with them at all times.

Feedback makes us all better

Whether you are a rider or driver, please rate your journey at the end of the trip. Honest feedback helps ensure that everyone is accountable for their behavior. This accountability creates a respectful, safe environment for both riders and drivers. And if something happens during a ride — whether it’s a traffic accident or an argument — make sure to report it by tapping “Help” in the app so that our customer support team can follow up.

The guidelines below help explain some of the specific kinds of behavior that may cause you to lose access to Spot A Ride as a rider or driver.

 

WHY RIDERS CAN LOSE ACCESS TO SPOT A RIDE

This policy helps explain the kinds of behavior that may lead riders to lose access to Spot A Ride. Please remember that if you’re traveling in a group, or you allow other people to take trips with your account, you are responsible for their behavior in the car.

Ensuring a respectful, safe environment for all drivers and riders

The way you behave while using Spot A Ride can have a big impact on the safety and comfort of drivers, as well as your fellow passengers. Courtesy matters. That’s why you are expected to exercise good judgment and behave decently towards other people in the car when riding with Spot A Ride — just as you would in any public place.

Here are some reasons why you could lose access to Spot A Ride as a rider:

  • Damaging drivers’ or other passengers’ property. For example, damaging the car, breaking or vandalizing a phone, intentionally spilling food or drink, smoking, or vomiting due to excessive alcohol consumption.

  • Physical contact with the driver or fellow riders. As our Community Guidelines make clear, you shouldn’t touch or flirt with other people in the car. As a reminder, Spot A Ride has a no sex rule. That’s no sexual conduct with drivers or fellow riders, no matter what. And you should never hit or otherwise hurt a driver or fellow passenger.

  • Use of inappropriate and abusive language or gestures. For example, asking overly personal questions, using verbal threats, and making comments or gestures that are aggressive, sexual, discriminatory, or disrespectful.

  • Unwanted contact with the driver or fellow passenger after the trip is over. For example, texting, calling, or visiting someone in person after a ride has been completed. Remember, You can call and text your driver directly from the Spot A Ride app.

  • Breaking the law while using Spot A Ride. For example, bringing open containers of alcohol or drugs into the car; traveling in large groups that exceed the number of seat belts in the car; asking drivers to break local traffic laws such as speed limits; or using Spot A Ride to commit a crime, including drug and human trafficking or the sexual exploitation of children.

If we are made aware of these kinds of problematic behavior, we will contact you so we can investigate them. Depending on the nature of the concern, we may put a hold on your account during our investigation. If the issues raised are serious or a repeat offense, or you refuse to cooperate, you may lose access to Spot A Ride . Any behavior involving violence, sexual misconduct, harassment, discrimination, or illegal activity while using Spot A Ride can result in the immediate loss of access to your account and may be reported to the local authorities depending on the seriousness of the behavior,

Terms of Use

As a rider, you agree to our Terms of Use when you sign up for your account. We may take action against you for violating these terms, including permanently closing your account. For example, the failure to maintain accurate, complete, and up-to-date account information, including having an invalid or expired payment method on file; allowing a person who does not meet the minimum age requirement to use your account while unaccompanied, or if you don’t meet that age requirement yourself.

Discrimination

Spot a Ride has a zero tolerance policy towards discrimination of any kind. This means you will lose access to your account if you are found to have discriminated against drivers or other riders based on their race, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under applicable law.

Fraud or Illegitimate Behavior

Fraudulent or illegitimate behavior undermines the trust on which Spot A Ride is built. We may deactivate any account(s) associated with this type of activity, including: abusing promotions; collusion between rider and driver; disputing fares for fraudulent or illegitimate reasons; or duplicate accounts.

Firearms Ban

Spot A Ride prohibits riders and drivers from carrying firearms in a vehicle while using our app. You can learn more about our firearms prohibition policy by visiting www.spotaride.com/legal If you violate Spot A Ride’s firearms prohibition policy, you will lose access to Spot A Ride. THIS IS GROUNDS FOR IMMEDIATE DEACTIVATION OF YOUR SPOT A RIDE ACCOUNT.

 

WHY DRIVERS CAN LOSE ACCESS TO SPOT A RIDE

If you are a driver, and your account is temporarily blocked or deactivated, it limits your ability to make money. That’s why we believe it is important to have clear policies that explain the circumstances in which you may be denied access to the Spot A Ride app; how (if at all) you can use the app again; and and how drivers are informed about decisions under such policies.

There will always be unforeseen events that may ultimately lead to you losing access to your driver account — we’ll update this policy regularly and we will notify drivers about significant changes — visit www.spotaride.com/legal for more information on the current Driver Deactivation Policy.

Spot A Ride Guidelines for Law Enforcement Authorities - United States

We provide the following operational guidelines for law enforcement officials seeking information from Spot A Ride Technologies, LLC, and its subsidiaries. 

In some cases, law enforcement may find that a rider or Spot A Ride driver who has filed a complaint can directly provide the best evidence. We send a trip receipt by email immediately after each trip. These receipts have detailed information about the trip including the date, time, pickup and drop off locations, route, distance, duration, fare breakdown, method of payment, and the names of the rider and driver. Riders and drivers can access trip receipts and invoices for past rides in the Spot A Ride app or their online account.

About Spot A Ride

Spot A Ride is a technology company with a proprietary technology application (the "App") that provides on-demand lead generation and related services. The App connects independent providers of transportation services with requests from riders requesting transportation services. Drivers provide transportation services to riders through a range of offerings based on vehicle type and/or the number of riders. You can find up-to-date information about Spot A Ride's services online at http://www.spotaride.com.

Business Records

We store and maintain information as described in our Privacy Statements and Terms of Use. This includes information contained in trip receipts available to riders and drivers who use Spot A Ride. When riders sign up and use the service, certain information is obtained and maintained in the ordinary course of using the service. This may include a phone number, email address, name, status, rating, payment method, customer service communications, and photo. When drivers sign up to use Spot A Ride we may have additional information including, license plate numbers, vehicle information, address, insurance information, agreements, and some GPS location data.

Contacting Spot A Ride

Law Enforcement 

To submit a request to Spot A Ride, law enforcement can text 803-630-4343 for immediate assistance. You must identify yourself including your department and badge number, once received, an associate will contact you immediately. If this in not an emergency, we ask that you submit your request in writing through email atspotaride@spotaride.com.

Preservation of Records

Upon receipt of a formal written request we will work to preserve records in connection with official criminal investigations for 90 days. Law enforcement may extend a preservation request, once, for an additional 90 days. We do not maintain preserved materials unless we receive an extension request or legal process.

Legal Process Requirements

We will provide responsive records in accordance with our terms, policies, and applicable law. Some general principles are set forth here, but may not apply in every case.

We require a subpoena issued in connection with an official criminal investigation to compel the disclosure of basic information. A search warrant issued under the procedures described in the Federal Rules of Criminal Procedure or equivalent state warrant procedures upon a showing of probable cause is required to compel our disclosure of certain information. Exceptions to these requirements may be available for emergency and exigent requests, where a user has provided consent, or for requests that do not require a warrant - where other legal or regulatory standards apply.

Emergency and Exigent Requests

We have a process for evaluating requests on an emergency or exigent basis where there is an emergency or exigency that involves protecting a rider, drivers, or third party who has been physically harmed or stopping illegal activity that poses an immediate threat of physical harm, or in cases of verifiable time-sensitive investigations. We require a description of the nature of the emergency or urgency, including details about the nature of the alleged actual or threatened physical harm or exigency, and we review these requests on a case-by-case basis. We may provide responsive information when we have a good faith belief that doing so may protect riders, drivers, others, Spot A Ride, or otherwise assist with an exigent investigation. Once the emergency or exigency has passed, we require law enforcement to follow up with the appropriate legal process and we may require law enforcement to obtain appropriate legal process for any initial or additional disclosure. To facilitate our review, law enforcement should provide as much detail about the incident or emergency as possible.

Form of Request

Authorized law enforcement may submit legal process to Spot A Ride by emailingspotaride@spotaride.comor sending a certified/signature required letter to PO Box 25634 Columbia, SC 29224. We accept courtesy copies through email, but reserve all rights and objections, such as for lack of jurisdiction or improper service.

Law enforcement should include in their request:

  • Clear grounds for the legal basis for the request;

  • Detailed specifics on the information sought. We will be unable to process overly broad or vague requests that do not identify the information sought with particularity; and

  • The name of the issuing authority, badge/ID number of the responsible agent or officer, an email address from a law-enforcement domain, and a direct contact number for the responsible agent or officer.

Notice of Requests

Spot A Ride's policy is to notify riders and drivers of law enforcement requests for their information before disclosure, whenever possible, with exceptions for emergencies, exigent requests, when we have a good faith belief that notice would be counterproductive or would create a risk to safety, or when we are prohibited from doing so by law (i.e., by statutory prohibition or court order). Law enforcement officials seeking non-disclosure of legal requests should provide relevant details concerning their investigation so that we may determine whether the request falls into one of these exceptions. In all other circumstances, law enforcement must obtain a non-disclosure order. If Spot A Ride receives a request for disclosure that is not governed by existing law or an accompanying non-disclosure order, we will give law enforcement the opportunity to seek court-ordered non-disclosure before we provide notice. Please be sure that the non-disclosure order states that notice is prohibited for a specified period of time. Upon receipt of an appropriate court order, we will delay notification unless or until the order expires or is withdrawn. Where available, Spot A Ride will take advantage of the statutory provisions of 18 U.S.C. § 3511(b)(1)(A) to have non-disclosure requirements reviewed by a court.

SC LEINHOLDER NOTIFICATION FORM

https://drive.google.com/file/d/1L1cqji3nLfQvPydD2r7DzN5qNHmjOEVD/view